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Akshat Education Akshat Education

Privacy Policy

Read our privacy policy to understand how we handle your personal data.

Privacy Policy

गोपनीयता नीति

Privacy Policy

Effective Date: September 21, 2026

Akshat Education ("Akshat Education", "we", "us", or "our") operates the Akshat Education website and mobile application (the "Service"). This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our website, mobile application, educational services, assessments, quizzes, current affairs content, and related services.

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information generated through your use of our Service, and certain technical information.

1.1 Account and Profile Information

When you create or manage an account, we may collect:

Full name

Email address

Mobile number

Password or authentication information

Referral code, if provided

Profile photograph

Account preferences

Email and notification preferences

1.2 Authentication Information

We may use email verification, OTP-based authentication, and third-party authentication services such as Google Sign-In.

When you use Google Sign-In, we may receive information made available by Google, such as your name, email address, profile picture, and other basic account information permitted by the authentication process.

We do not receive your Google account password through Google Sign-In.

1.3 Educational and Assessment Information

When you use our educational services, we may collect information relating to your use of the Service, including:

Assessments and quizzes attempted

Questions and answers submitted

Scores and marks

Correct and incorrect answers

Time spent on assessments

Assessment attempts and completion status

Progress and performance information

Current Affairs and educational content interactions

This information is used to provide assessment results, performance analysis, progress tracking, and related educational features.

1.4 Device and Technical Information

Depending on how you access our Service, we may collect certain technical information, such as:

IP address

Device type and model

Operating system

Browser type

App version

Device identifiers where required for service functionality

Crash and diagnostic information

Log information

Network-related information

1.5 Push Notification Information

If you enable push notifications in our mobile application, we may collect and store a device notification token, such as a Firebase Cloud Messaging (FCM) token.

This information is used to deliver relevant notifications to your device.

You can manage notification permissions through your device or application settings where available.

2. How We Use Your Information

We may use the information we collect for the following purposes:

Creating and managing your account

Providing educational services

Providing quizzes, assessments, and examination services

Calculating and displaying results

Providing performance analysis and progress tracking

Sending OTPs and verification messages

Processing password reset requests

Providing Google Sign-In or other authentication services

Sending service-related notifications

Sending important account and security communications

Providing customer support

Processing payments where applicable

Preventing fraud, abuse, and unauthorized access

Maintaining the security and reliability of our Service

Diagnosing technical problems and application crashes

Improving website and application functionality

Understanding how users interact with our Service

Complying with applicable laws and legal obligations

3. Email and Communications

We may send emails, OTPs, notifications, or other communications related to:

Account registration

Email verification

Password reset

Account security

Changes to important services

Assessment and educational services

Payment-related information

Other necessary service communications

Where applicable, users may also receive optional promotional or informational communications.

You may manage available communication preferences through your account or by using the unsubscribe mechanism included in applicable promotional communications.

Important transactional, security, and account-related communications may still be sent when necessary to provide the Service.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Maintain login sessions

Remember user preferences

Improve website functionality

Understand website usage

Improve performance and security

Support analytics

Support advertising services, where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Website Technologies

We may use analytics and website technologies to understand how visitors use our website and to improve our services.

Depending on the services currently enabled on our website, these technologies may include services provided by third parties such as Google.

These services may collect technical information such as browser information, device information, approximate location derived from IP address, pages visited, and interaction information according to their respective privacy policies and configurations.

6. Advertising

Where advertising services are enabled, we may use third-party advertising services such as Google AdSense.

Advertising providers may use cookies or similar technologies to display advertisements and measure advertising performance.

The availability and type of advertising may vary between our website and mobile application.

We do not guarantee that every advertisement displayed through a third-party advertising service will be relevant to every user.

7. Payment Information

Certain services may require payment.

Payments may be processed through third-party payment service providers such as Razorpay or other payment providers integrated with our Service.

Depending on the payment method and provider, payment information may be processed directly by the payment provider.

We do not intend to store complete card numbers, card security codes, UPI PINs, banking passwords, or other highly sensitive payment credentials on our own servers unless explicitly stated otherwise.

Payment providers may process information according to their own privacy policies and terms.

8. Third-Party Services

We may use third-party service providers to operate and improve our Service.

These may include services for:

Authentication

Email delivery

OTP delivery

Push notifications

Payment processing

Analytics

Advertising

Cloud hosting

Content delivery

Security and fraud prevention

Examples may include Google services, Firebase services, payment providers, hosting providers, and other service providers used by Akshat Education.

Third-party providers may process information according to their own terms and privacy policies.

9. How We Share Information

We do not sell your personal information as a standalone product.

We may share information with service providers and third parties when reasonably necessary to operate our Service, including:

Authentication providers

Payment processors

Email and communication providers

Push notification providers

Hosting and infrastructure providers

Analytics providers

Advertising providers

Security and fraud-prevention providers

We may also disclose information when required or permitted by applicable law, regulation, legal process, court order, or governmental request.

We may disclose information when reasonably necessary to protect the rights, property, security, or safety of Akshat Education, our users, or others.

10. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include:

Secure HTTPS connections

Authentication controls

Password protection and hashing

Access controls

Server and application security measures

Monitoring and logging

Security updates

However, no internet-based service can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted or stored through the Service.

11. Data Retention

We retain information for as long as reasonably necessary to:

Provide our services

Maintain your account

Provide assessment and educational history

Meet legal and regulatory requirements

Resolve disputes

Enforce agreements

Prevent fraud and abuse

Maintain security and business records

The retention period may vary depending on the type of information and the purpose for which it was collected.

12. Account Deletion

You may request deletion of your Akshat Education account and associated personal information by using the account deletion functionality where available or by contacting us.

When an account is deleted, we will take reasonable steps to delete or anonymize personal information that is no longer required.

Certain information may be retained where necessary for:

Legal compliance

Tax or accounting requirements

Fraud prevention

Security purposes

Dispute resolution

Enforcement of agreements

Legitimate operational requirements

Deleting your account may result in the loss of access to your profile, assessment history, results, progress, and other account-related information.

13. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

Request access to personal information

Request correction of inaccurate information

Request deletion of information

Manage notification preferences

Manage certain communication preferences

Withdraw certain permissions where applicable

Request information about how your data is processed

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

14. Children's Privacy

Akshat Education provides educational and examination-preparation content.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, please contact us.

Where required by applicable law, we will take reasonable steps to address such information.

15. External Links

Our website or application may contain links to third-party websites, applications, services, or resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service you access through our Service.

16. Data Transfer and Storage

Your information may be processed or stored on servers located in India or other countries where our service providers operate.

Where information is transferred or processed across jurisdictions, we take reasonable steps to handle such information in accordance with applicable legal requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we may update the "Effective Date" displayed at the beginning of this Privacy Policy.

For significant changes, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us at:

Akshat Education

Website: www.akshateducation.in

Privacy Contact Email: akshateducation.in@gmail.com

General Contact Email: akshateducation.in@gmail.com

19. Consent

By using the Akshat Education website or mobile application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.

Last Updated: September 21, 2026

हिंदी संस्करण / Hindi Version

1. हमारे द्वारा एकत्रित की जाने वाली जानकारी (Information We Collect)

जब आप खाता पंजीकृत करते हैं, टेस्ट का प्रयास करते हैं, या सहायता के लिए हमसे संपर्क करते हैं, तो हम आपके द्वारा प्रदान की गई जानकारी (जैसे आपका नाम, ईमेल, फोन नंबर और टेस्ट स्कोर) एकत्रित करते हैं।

2. आपकी जानकारी का उपयोग (How We Use Your Information)

हम आपकी जानकारी का उपयोग केवल आपको व्यक्तिगत अध्ययन रिपोर्ट प्रदान करने, आपकी तैयारी की प्रगति ट्रैक करने, आवश्यक सूचनाएं भेजने और सुरक्षित सेवाएं सुनिश्चित करने के लिए करते हैं।

3. डेटा सुरक्षा और गोपनीयता (Data Protection & Privacy)

आपका व्यक्तिगत डेटा सुरक्षित और एन्क्रिप्टेड है। हम व्यावसायिक विपणन के लिए आपका डेटा किसी भी तीसरे पक्ष को नहीं बेचते या साझा नहीं करते हैं।